You’ve Got Questions, We’ve Got Answers
We’ve looked at the top questions clients ask, so we hope this helps!
How important is it to your company that you are on time?
We actually think it’s important to be on time for more reasons then one. When a home owner can count on us to be on time, it creates a reliability and consistency for their schedule. We’ve found out that homeowners who had crews show up on time was one of the things they appreciated most. We take being on time serious and we know how much it matters. The end is not just the remodel, but the experience too.
I'm not really into taking all the measurements and going to the hardware store. Can you all take care of that for me?
This is actually one of the key areas where we stand out. We partner with you to help bring your vision to life, but to also bring peace of mind to the whole project and take away the things that make most home owners uncomfortable. We won’t every have you go to the hardware store or take your own measurements. Look at us like a partner who understands what you’re looking for and we’ll take care of the rest.
Do you all normally complete your projects on time?
We make a top priority to complete every project we start to be completed on time or sooner. We’ve found this to be one of the key reasons clients leave good reviews, and we know how much it means to have an expectation met when it comes to on-time completion. If any unforeseen events arise that is beyond our control, we will communicate that immediately and work towards resolving what we can to move toward the set date for completion.
I'm an Interior Decorator, are you used to working with someone like me to deliver excellent work for my clients?
We do work with Interior Decorators. Actually, we really enjoy working with you all and because of our own standards we hold ourselves to, it works hand in hand with what you all offer your clients. We understand your name is on the project and we take that into consideration along with our own name accountability. We would love to meet you and let you know more about us. Message us or call us here.
When can you all come out to discuss my remodel project with me?
If possible and early enough, we can come out the same day. If not, we’ll schedule the very next day and discuss your vision and what you’re looking for. Call us here.
Will dust be getting all over our furniture, and if so do I need to cover it?
We treat every home as if it was our own. We make strides in making sure your furniture is protect from any and we cover everything to make sure once you’re remodel is complete everything is left the same or better then when we first arrived.
I called some other companies and it seems like they nickel and dime every little thing, does everyone do that?
Well, we can’t speak for everyone, but we think most clients like our approach to cost. We have a very clear and upfront cost that not only is simple to understand, but most often is an even better value then our competitors when you add up all the little fees that can arise. We’ll tell you right up front in the consultation and no hidden surprises along the way.
I noticed in reading reviews some people are concerned with trust. How do you all approach that topic?
Honesty is pinnacle to who we are as people. We keep trust and you feeling that we are trustworthy at the top of our list when it comes to our clients. We don’t look for one time jobs, but to partner with you for the future in all your home improvement needs. We also love referrals, so we depend on a relationship built on trust and integrity with our clients.
If I get a consultation, do you charge if I decide not to do the remodel?
Not at all, and our consultations come at no cost whether you decide to remodel with us or not. Often, we give good advice despite if we are a good fit or not. We believe that by helping, you’ll remember us when you have the need to take your remodeling vision to the next level.
What can I expect when it comes to quality and the work you do?
We like to answer this question, because its separates us from the rest for the value we offer. Our quality of work, attention to detail, and our reliability are things that define who we are as a company. We take an approach that if we were remodeling, would we ourselves approve of the project. We’re interested in doing our best, establishing a long-term partnership, and hoping our clients will refer us to their family and friends too!
Still have a question?
You’ve Got Questions, We’ve Got Answers
We’ve looked at the top questions clients ask, so we hope this helps!
How important is it to your company that you are on time?
We actually think it’s important to be on time for more reasons then one. When a home owner can count on us to be on time, it creates a reliability and consistency for their schedule. We’ve found out that homeowners who had crews show up on time was one of the things they appreciated most. We take being on time serious and we know how much it matters. The end is not just the remodel, but the experience too.
I'm not really into taking all the measurements and going to the hardware store. Can you all take care of that for me?
This is actually one of the key areas where we stand out. We partner with you to help bring your vision to life, but to also bring peace of mind to the whole project and take away the things that make most home owners uncomfortable. We won’t every have you go to the hardware store or take your own measurements. Look at us like a partner who understands what you’re looking for and we’ll take care of the rest.
Do you all normally complete your projects on time?
We make a top priority to complete every project we start to be completed on time or sooner. We’ve found this to be one of the key reasons clients leave good reviews, and we know how much it means to have an expectation met when it comes to on-time completion. If any unforeseen events arise that is beyond our control, we will communicate that immediately and work towards resolving what we can to move toward the set date for completion.
I'm an Interior Decorator, are you used to working with someone like me to deliver excellent work for my clients?
We do work with Interior Decorators. Actually, we really enjoy working with you all and because of our own standards we hold ourselves to, it works hand in hand with what you all offer your clients. We understand your name is on the project and we take that into consideration along with our own name accountability. We would love to meet you and let you know more about us. Message us or call us here.
When can you all come out to discuss my remodel project with me?
If possible and early enough, we can come out the same day. If not, we’ll schedule the very next day and discuss your vision and what you’re looking for. Call us here.
Will dust be getting all over our furniture, and if so do I need to cover it?
We treat every home as if it was our own. We make strides in making sure your furniture is protect from any and we cover everything to make sure once you’re remodel is complete everything is left the same or better then when we first arrived.
I called some other companies and it seems like they nickel and dime every little thing, does everyone do that?
Well, we can’t speak for everyone, but we think most clients like our approach to cost. We have a very clear and upfront cost that not only is simple to understand, but most often is an even better value then our competitors when you add up all the little fees that can arise. We’ll tell you right up front in the consultation and no hidden surprises along the way.
I noticed in reading reviews some people are concerned with trust. How do you all approach that topic?
Honesty is pinnacle to who we are as people. We keep trust and you feeling that we are trustworthy at the top of our list when it comes to our clients. We don’t look for one time jobs, but to partner with you for the future in all your home improvement needs. We also love referrals, so we depend on a relationship built on trust and integrity with our clients.
If I get a consultation, do you charge if I decide not to do the remodel?
Not at all, and our consultations come at no cost whether you decide to remodel with us or not. Often, we give good advice despite if we are a good fit or not. We believe that by helping, you’ll remember us when you have the need to take your remodeling vision to the next level.
What can I expect when it comes to quality and the work you do?
We like to answer this question, because its separates us from the rest for the value we offer. Our quality of work, attention to detail, and our reliability are things that define who we are as a company. We take an approach that if we were remodeling, would we ourselves approve of the project. We’re interested in doing our best, establishing a long-term partnership, and hoping our clients will refer us to their family and friends too!
Still have a question?
We Proudly Support
The Austin area Habitat for Humanity has been impacting Austin for decades. So many rally behind what this organization does, and what they do and who it helps directly impacts the Austin and surrounding areas. We proudly support this cause and makes what we do have that much more meaning not only for us, but for our family and the clients we serve.
Habitat for Humanity in Austin
Although there are locations all over the country, check out the impact Austin Habitat for Humanity is having in our community today.
We Proudly Support
The Austin area Habitat for Humanity has been impacting Austin for decades. So many rally behind what this organization does, and what they do and who it helps directly impacts the Austin and surrounding areas. We proudly support this cause and makes what we do have that much more meaning not only for us, but for our family and the clients we serve.
Habitat for Humanity in Austin
Although there are locations all over the country, check out the impact Austin Habitat for Humanity is having in our community today.